Welcome to The Donna Portals!
Here you will find answers to the most frequently asked questions about our 5-star hotel in Portals Nous, Mallorca.
Find out all the general details about our luxury accommodation, the services we offer and the dining options. We have compiled essential information to help you plan your stay.
Enjoy a seamless experience at The Donna Portals. If you have any further questions, please contact us and our team will be happy to help you.
The Donna Portals is located in Portals Nous, Mallorca, Spain. Our address is Carrer Falconer 19; 07181 Calvià, Mallorca.
Check-in is from 3:00 PM, and check-out is by 12:00 PM.
Yes, WiFi is available for free in all areas of the hotel.
Yes, room service at The Donna Portals is available 24h.
Yes, the outdoor swimming pool is available all year round for guests’ use including loungers and umbrellas.
Yes, The Donna Portals provides private parking space for our guests, including electric vehicle charging station. Please inquire about availability and fees at the time of booking.
Yes, we offer a shuttle service with an additional charge. Please contact the hotel to arrange this service.
Yes, you can choose between buffet or à la carte breakfast depending on your preference.
The Donna Portals offers a variety of luxury rooms, penthouses and theme suites depending on your wishes.
Yes, many of the rooms and suites at The Donna Portals offer stunning sea views. Please specify your preference when booking.
All our rooms and suites are equipped with air conditioning, desk, coffee machine, minibar, a safe box, a flat-screen TV and complete bathroom amenities including a hairdryer.
Pets are allowed at The Donna Portals on request with a price of 40€ per day for each animal. Contact us for more information.
Yes, The Donna Portals is a beachfront hotel and the sea is located only 100 m away.
The Donna Portals has several dining options including the Merchants of the Sea Restaurant, The Donna Beach Club, the Champagne & Oyster Bar and our Breakfast Club.
Yes, we have a full-service spa offering a range of treatments and facilities including sauna, hammam and a Technogym.
Our guests can enjoy a range of activities such as yoga classes, tennis lessons and golf on the courses near the hotel.
